1. Do your TV stands come with any screws?
No, unless otherwise specified in the description. If the description doesn't specify anything, it is presumed that NO SCREWS are included.
2. I found a TV Stand on your website that resembles the TV Stand that I need.
How can I know for sure if that TV Stand will fit my TV?
We recommend contacting the TV manufacturer or feel free to email us at Contact@ReplaceYourBase.net to make sure that the TV stands listed on our website is compatible with your TV.
When we list our TV stands on our website, we've pulled them from the TV models that we know are compatible with it. Every TV stand is unique to a particular model series so it is unlikely that one series will share compatibility with other series. Exception do apply, however, but they are very few and far in between.
When in doubt, we do sell Universal TV Stands, which work just as well as OEM.
Shipping Information
1. Do you ship internationally?
Yes, we do! We ship all over the world. All international orders are shipped out at a flat rate fee of $29.99. We also offer international priority shipping at $34.99.
(Excludes TV Stands, Base Pedestals, and items in excess of 5 lbs.)
2. I'm confused about where to put the province or region that I live in. How do I do that?
On the checkout page, look for the "Country" drag-down box and click on that box.
Find and select your country then type in your postal code to get an estimate of your shipping rate and taxes, if applicable.
3. What are your shipping carriers?
We use USPS (United States Postal Service) and FedEx. The choice of carrier used will be determined by whichever carrier provides the lowest shipping rates per order.
4. When do you ship out orders?
All "Priority Shipping" orders are processed the same day if the order was placed before 1:00 PM Pacific time. Otherwise, the order will be shipped out the next business day.
All orders placed on a weekend (Saturday or Sunday), or a holiday will be shipped out the Monday (or next business day) of the following week.
All orders placed during holidays or special sales events (such as Black Friday, Cyber Monday, Christmas, etc.) should expect a delay of up to 7-10 business days,
but we do make every effort to ship it out sooner, if possible